Contact person: Michael O'Dwyer
Email address: [email protected]
Contact number: +86 15221614457
The Digital Insurer Asian Insurance Innovation Award
In 2016, we are redesigning our Company’s Value Proposition for roadside assistance, leveraging a new operational model which provides the flexibility to be ready for the future: Internet of things, connected vehicles, e-Call and b-Call, sharing economies, O2O on-demand services, cloud-based business models and more. In order to meet consumers’ changing habits, Road China Assistance tailors a brand new Auto Digital Ecosystem for China market: With roadside assistance as the core function, it combines many functions in one, supporting mobile phones, computers, Telematics systems and other terminal equipment, and provides convenient one-stop services to vehicle owners through WeChat and Mapfre’s Chinese platforms. Vehicle owners can report the case in one click, and receive assistance at the first time. Moreover, they can get the real-time progress of the assistance and evaluate the services. Mapfre China’s Auto Digital Ecosystem combines functions such as map, navigation, traffic status, violation records, and air monitoring, bringing abundant services for the owners. Add On services like Pay per Use or Special Network of Garages Selection are also under construction. Clients have access to the real-time status of their driving behavior, navigation, traffic status, air quality, auto policy status and claim. review the historical data and flexible reporting anytime. It can be tailor-made according to clients’ demands, adding or decreasing some of the functions to create personalized solutions for clients, increasing loyalty of the vehicle owners towards the brands.
With a system specially designed for the mobile internet era and WeChat, Road China Assistance leads the way in the roadside assistance industry and designs comprehensive professional, efficient and highquality services.